If you have any questions that aren't answered here, feel free to e-mail us at email@example.com.
What is a MoonBox?
MoonBox is a subscription to a set of spiritual goodies, arriving at your doorstep before each full moon. With your membership, you will receive monthly gifts of crystals, essential oils, herbs, guided mantras and meditations, and any other items that our featured artists might come up with! As part of the MoonBox, we will also release recorded meditations and send you the information through our e-mail newsletter to help you set your intention and get the most out of each full moon. We will have these mediations and rituals ready for you on the day of the full moon.
How do I sign up?
Check out our
page and choose your subscription interval. Once you have added it to your cart, checkout like normal and you'll receive yours the following month.
When does subscription close for each month?
Subscription closes 8 days before the day of the full moon. So for example, if you'd like to subscribe to the November MoonBox, you must register before November 18th, so make sure to sign up early!
When do I get my MoonBox?
We will send out MoonBoxes about a week before the full moon. You should receive it 1-2 days before the day of the full moon.
But don't the normal and moon calendars differ?
They do, the moon calendar has fewer days per cycle than the monthly calendar.
We use the following full moon calendar for 2015 and 2016:
How am I billed for my subscription?
When you initially purchase a subscription, you will be billed immediately. After this, you will be billed on the 1st of each month before we send out the MoonBox. You can also prepay for 3, 6, or 12 months at a time to save on each MoonBox. If you do prepay, you will be automatically billed after the subscription length. For example, if you prepay for 6 months, you will be charged for 6 months again six months later.
How do I see, edit, or cancel my current subscription?
Log into your account page
and you'll find the information under the "My Subscriptions" section.
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